Reliable, tracked delivery of medical training equipment and simulation supplies. Here’s everything you need to know before your order ships.
Reliable Delivery
Nationwide Shipping
Tracking Included
Expert Support
24–48 Hours
Order Processing
10% of Total
Shipping Rate ($10 min)
Email Tracking
Provided at Shipment
On Request
Express Delivery
What to Expect
Shipping at a Glance
Key details about how we process and deliver your order.
Shipping is 10% of your order total, with a minimum charge of $10.00.
In-stock items are processed within 24–48 business hours of your order.
You receive an email with tracking information as soon as your order ships.
Express delivery is available upon request — contact us before placing your order.
Back-ordered items ship upon availability. You will be notified of any delays.
Custom and bulk orders require 4–6 weeks for production and delivery.
Fulfillment Process
Order Delivery Timeline
What happens from the moment you place your order to delivery.
1
Order Placed
Your order is received and confirmed with an order confirmation email.
2
Processing
In-stock items are prepared within 24–48 business hours. Excludes weekends and holidays.
3
Shipped
Your order ships and you receive a tracking email to follow your delivery.
4
Delivered
Your medical training supplies arrive. Contact us with any questions.
Delivery Options
How We Ship
Choose the option that best fits your timeline and order type.
Standard Delivery
24–48 Business Hour Processing
Most in-stock items are picked and packed within 24–48 business hours. Shipping is calculated at 10% of your order total with a $10.00 minimum. Tracking provided via email upon shipment.
Express Delivery
Available Upon Request
Need it faster? Express delivery is available with custom pricing. Please contact us before placing your order to arrange expedited shipping and confirm availability.
Important Information
Things to Keep in Mind
Please review these details before placing your order.
Order Notes
Back Orders: If an item is out of stock, it will be placed on back order and shipped upon availability.
Express Delivery: Must be arranged before your order is placed. Contact our team for availability and pricing.
Custom & Bulk Orders: Custom supply kits and large-quantity orders require 4–6 weeks for production and delivery.
Processing Times: Business days exclude weekends and holidays. Weekend orders begin processing the next business day.
Frequently Asked Questions
Shipping FAQs
Answers to common questions about delivery and shipping.
Shipping is 10% of your order total with a minimum charge of $10.00. Express delivery pricing is custom — contact us before placing your order to get a quote.
In-stock items are processed within 24–48 business hours. Processing time excludes weekends and holidays. Custom and bulk orders may require 4–6 weeks.
Yes. Once your order ships, you will receive an email with tracking information to monitor your delivery in real time.
If any item is temporarily out of stock, it will be placed on back order and shipped as soon as it becomes available. You will be notified if your order contains back-ordered items.
Yes, express delivery is available upon request. Please contact us before placing your order to arrange expedited shipping and get a custom quote.
Have Shipping Questions?
Our team is ready to help with delivery estimates, express options, and custom order logistics.